As a result of the natural materials cabochons are cut from, there will be variations in color, pattern, and thicknesses of the finished products and these variations will not be considered defects. These variations may also include natural seams, lines, or small voids in the material and such features, including small scuffs or chips on the back side of stones that are not visible from the front shall not be treated as defects.

Due to the variable nature of these natural materials, we also cannot select a specific color, shade, type of pattern, height of dome, or open individual packages of cabs and perform stone matching services. We also cannot accept returns of partial packages of stones. Only whole, unopened packages will be accepted for return. If you require matching stones, we recommend that you purchase a few extra stones to choose from.